Terms of Service

Last updated: January 1, 2024

1. Acceptance of Terms

By accessing and using the Sri Renuga Enterprises website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not access our website or use our services.

2. Use of Services

Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this eligibility requirement.

Account Registration

To access certain features of our services, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Be fully responsible for all activities that occur under your account

3. Products and Services

Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not guarantee that all information is error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

Pricing and Availability

All prices are subject to change without notice. Product availability is not guaranteed and may be limited. We reserve the right to discontinue any product at any time.

4. Orders and Payment

Order Acceptance

Your order constitutes an offer to purchase our products. We reserve the right to accept or decline any order for any reason, including but not limited to:

  • Product availability
  • Pricing errors
  • Suspicious or fraudulent activity
  • Shipping restrictions

Payment Terms

Payment must be received in full before we process your order. We accept various payment methods as indicated on our website. You agree to provide valid and current payment information and authorize us to charge the total amount of your order.

5. Shipping and Delivery

Shipping Policy

We offer shipping to various locations as specified on our website. Shipping costs and delivery times vary based on:

  • Delivery location
  • Product size and weight
  • Shipping method selected
  • Current shipping conditions

Delivery Terms

Delivery dates are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, weather conditions, or other factors beyond our control. Risk of loss passes to you upon our delivery to the carrier.

6. Returns and Refunds

Our return policy is available on our website and is incorporated into these Terms by reference. Key points include:

  • 30-day return window for most products
  • Products must be in original condition
  • Proof of purchase required
  • Custom orders may not be returnable
  • Shipping costs for returns may apply

7. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Sri Renuga Enterprises or its content suppliers and is protected by intellectual property laws. You may not:

  • Reproduce, distribute, or modify any content without permission
  • Use our trademarks or logos without written consent
  • Reverse engineer or attempt to extract source code
  • Use any automated systems to access our website

8. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, secure, or error-free. Product warranties are limited to those provided by the manufacturer.

9. Limitation of Liability

To the maximum extent permitted by law, Sri Renuga Enterprises shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our services or products. Our total liability shall not exceed the amount you paid for the product or service in question.

10. Indemnification

You agree to indemnify and hold harmless Sri Renuga Enterprises, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your violation of these Terms or your use of our services.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Coimbatore, Tamil Nadu.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes your acceptance of the modified Terms.

13. Termination

We may terminate or suspend your access to our services at any time, with or without notice, for any reason, including but not limited to violation of these Terms. Upon termination, your right to use our services will immediately cease.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms constitute the entire agreement between you and Sri Renuga Enterprises regarding the use of our services and supersede all prior agreements and understandings.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

Sri Renuga Enterprises

Address: Door No 7-3B, Suppathal Complex, Avinashi Road, Opp to Hotel Merlis Goldwins, Coimbatore-641014

Phone: +91 98422 31312

Email: info@renugamattress.com

Note: These Terms of Service are provided for informational purposes. For specific legal advice, please consult with a qualified attorney.

Questions About Our Terms?

If you have any questions or concerns about our terms of service, please don't hesitate to contact us.

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