Privacy Policy
Last updated: January 1, 2024
1. Introduction
Sri Renuga Enterprises ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or purchase our products.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number, postal address)
- Billing and payment information
- Order history and preferences
- Communication preferences
- Feedback and reviews
Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on our website
- Referring website information
- Cookies and similar technologies
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling your orders
- Providing customer support and responding to inquiries
- Improving our products and services
- Personalizing your experience on our website
- Sending promotional communications (with your consent)
- Complying with legal obligations
- Preventing fraud and ensuring security
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our business operations
- Payment processors and shipping companies
- Legal authorities when required by law
- Business partners with your explicit consent
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze website usage and improve our services
- Provide personalized content and advertisements
- Understand user behavior and trends
You can control cookie settings through your browser preferences. However, disabling cookies may affect certain website functionalities.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate data
- Deletion of personal information
- Objection to processing of your data
- Data portability
- Withdrawal of consent
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Sri Renuga Enterprises
Address: Door No 7-3B, Suppathal Complex, Avinashi Road, Opp to Hotel Merlis Goldwins, Coimbatore-641014
Phone: +91 98422 31312
Email: info@renugamattress.com
Data Protection Officer
If you have concerns about how we handle your personal data, you may contact our Data Protection Officer:
Email: dpo@renugamattress.com
Note: This Privacy Policy is provided for informational purposes. For specific legal advice regarding privacy compliance, please consult with a qualified attorney.
Questions About Privacy?
If you have any questions or concerns about our privacy practices, please don't hesitate to contact us.